1.1. Initial registration at the Digital HR Office

Welcome to our application! We are delighted that you are joining us in our digitalization of payroll accounting. To make your initial registration as easy as possible, please follow these instructions.

You will receive three e-mails 

Your payroll specialist at Paychex has successfully initiated the setup for you at our data center in Gütersloh.
As part of the setup process, three emails will be sent to the email address that you specified or confirmed on your return receipt as the primary authorized user of the Digital HR-Office. The contractor is pre-registered here. Please contact our Service Desk if you, as the employee responsible for payroll processing, do not know how to gain access to the Digital HR-Office.
For technical reasons it may take up to 48 hours for you to receive all three e-mails, which are all required for registration. Here’s what you can expect:

1. Welcome message

Sender: Paychex Deutschland GmbH <info@paychex.de>
Subject: Your Digital HR-Office
Content / Meaning: Your welcome message informs you about the next steps for registration. Please read carefully as it contains further important hints, first of all about checking the spam folder if you are not receiving the second e-mail within the next 24 hours.

2. Verification e-mail

Sender: Paychex Deutschland GmbH <info@paychex.de>
Subject: “Activate your access to the Digital HR-Office now!”
Content / Meaning: The verification e-mail contains a link that you must click to verify the accuracy of your e-mail address. After successful verification, you will receive your login data in a third e-mail.

If clicking on this link does not show any results, please copy the link and call it up via the address bar of your browser.

Hints:

• Please pay special attention to the above-mentioned details on the sender and the subject line and the following hints:
• The verification e-mail may be delayed in individual cases. It may take up to 24 hours for the second e-mail to arrive.
• Some e-mail clients/free e-mail providers list the verification e-mail as SPAM or JUNK and it does not appear in your inbox. This is triggered by fact that e-mail is being sent from the i-DOS system, which forms the basis of the Digital HR-Office. Please search the corresponding folders if you          have not received the verification e-mail within 24 hours of receiving the first e-mail. If you find the verification e-mail in a SPAM folder, please adjust the spam detection so that mails from this sender will be recognized as trustworthy in the future.

3. E-mail with login information

Sender: Paychex Deutschland GmbH <info@paychex.de>
Subject: "Your login details to the Digital HR-Office”
Content / Meaning: The third e-mail contains your access details. You will be asked to change your password, please pay attention to password rules!

Hints:

Use your access details right away to register for the first time at https://mein.paychex.de. The provided password is only valid for 7 days. If you register later, you can request new access details via the password-forgotten procedure at https://mein.paychex.de. To do this, the system asks you for your user name (contained in the third e-mail, see screenshot)
Note that you must change the password the first time you successfully log on to i-DOS. Pay attention to the rules for creating secure passwords: The password must have at least 8 characters and must contain at least one uppercase letter (A-Z), one lowercase letter (a to z), one digit (0 to 9) and one of the following special characters: #?!@$%^&*-

If you do not receive one or any of the e-mail messages described above and / or shoud experience other problems registering, our support is happy to help. Please open a ticket at our Service Desk.